Benefits of using syslink Xandria

If we talk to people about syslink Xandria, we often get asked: what are the benefits of syslink Xandria compared to product X? Why should I pay for your product when I get the other product for free (which should read: without additional license costs)? Is there any function your product provides that is not provided by the other product?

These questions arise especially in the context of SAP Solutions. Unfortunately, they are hard to answer, sometimes. There are a lot of excellent products in the system management market, and there are a lot of different organizations having different needs.

Some of the products around have a very broad scope, like managing the whole lifecycle of a particular product group, others try to manage everything from a complex business process down to the low-level network equipment.

From our perspective, the larger the scope, the more room is left for very focused applications to add in for additional benefit. It's more often about a supplement instead of a replacement.

So, at the end of the day its up to you to decide. To make your decision a little easier we provide the following list of benefits of syslink Xandria. Feel free to compare to whatever product you came across.

Functional Benefits

Split Monitoring Approach

syslink Xandria separates the classical RealTime Monitoring from the Daily Checks. While the RealTime Monitoring provides all the immediate information on your system's health state, Daily Checks cover everything you usually need to care about only once a day, like e.g. the backup, profiles consistency, batch input sessions, etc. Don't let these spoil you RealTime Monitoring views.

Checks can be confirmed and a history is kept for both, RealTime Monitoring and Daily Checks. But the Confirmation concept in syslink Xandria is not a klick-and-forget kind of thing. It is intended for administrators to indicate "I'll care about the issue", and a follow-up feature guarantees that no incident will get out of sight.

Simple and robust End-to-End Monitoring

From our perspective a system management application should clearly separate monitoring from diagnostic functions. syslink Xandria is focused on the monitoring part, and it takes a Service approach in End-to-End Monitoring: is the Service available and reasonably responsive from an end-user's perspective?

While this lacks all the bells and whistles of in-depth diagnostic traces, you will not face any significant resource impact and there is no need for additional business warehouse logic only to cope with huge amounts of data.

And you are able to setup syslink Xandria End-to-End Monitoring within a couple of minutes.

Trend Analysis and Forecasting

syslink Xandria focuses on critical trends rather than on singular events. A single short dump usually is not a critical situation, while x dumps within a five minutes period of time may in fact be critical. Forecasting extends this idea to other checks where the continuation of a critical trend could mean the exhaustion of a resource, like a file system or a table space.

Dynamic Configuration and Grouping Options

Define a monitoring policy that is applied dynamically to all systems of a given class, like e.g. all production systems or all SAP systems with an Oracle database, etc. Each new system falling into this class gets the new policy applied automatically. This options makes configuration changes in large-scale environments a child´s play.

Extend Monitoring easily: Custom Checks

Easily extend the standard monitoring by a pre-defined toolset of monitoring objects that can be dynamically applied (see above). Monitor web sites, services, processes, log files, SAP Jobs, SAP transactions, RFC Destinations, or even run your own monitoring scripts on multiple target systems with only a few mouse-clicks.

Custom Checks allow you to monitor a broad scope of applications without the need for fat agents or additional license fees.

Notifications and Integration into other system management applications

syslink Xandria fits into your operating environment smoothly. As opposed to adapting your operating environment to your system management application. Forward monitoring results easily to any user and virtually any other system management application, including powerful filter rules, multiple escalation paths, and even third-party data.

Service Level Reporting

Automated generation of customer focused Service Level Reports without the need of painful configuration or customizing. The reports contain availability and performance data evaluated with respect to Service Level Agreements and Maintenance Windows.

HA-Cluster and stand-alone Database Monitoring

syslink Xandria transparently monitors SAP instances, databases, and other applications installed on HA-Clusters, as well as it monitors and tracks cluster switches itself. Stand-alone databases are monitored in the same way as database instances of an SAP system.

Find everything in a single place

Purely web-based administration with a Control Center view: all mission critical information on a single page!

The complete and comprehensive documentation is accessible from the web interface as well. No more need to follow dozens of references to finally find that required piece of information.

Automatic Change Detection

syslink Xandria tracks and documents the most important system changes automatically every couple of minutes. Change records are displayed in the Control Center for review by an administrator. No more undocumented system changes!

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Simple Monitoring Architecture with Automatic Updates

A single management agent installed once per (physical) server fits all: ABAP/Java SAP instances, databases, servers, clusters. After the initial installation it can be updated centrally and automatically.

Service Provider Perspective

Allow your customers to have transparent access to the management solution: in a Service Provider scenario every system owner can access his system data and see what's going on all the time. The user management in syslink Xandria is completely separated from you SAP environment, and all what your customers need is a simple web browser. They even can schedule transports!

Root Cause Analysis

Given its intelligent monitoring objects syslink Xandria provides a bottom-up approach to system monitoring. This allows to automatically detect the root cause of many common problem classes. Instead of only supporting you in manually performing trouble shooting, syslink Xandria tries its best to pinpoint the failure immediately.

Operational Benefits

Independence simplifies your operating business

No need to patch your SAP Systems only because the monitoring system is patched. Patches in syslink Xandria are a matter of minutes, instructions are clear and simple.

We understand your business

Developed by SAP Basis administrators for SAP Basis administrators incorporating best practices and years of operational excellence.

It's only a piece of software

Installation, configuration, customizing (incl. Notifications) in a 5 system SAP landscape within a single day; large-scale environments within a week.

No introduction project required, no more spending two or three times your license costs for consulting.

No ongoing training required: the introductory training session is usually sufficient to successfully operate syslink Xandria once and forever.