Full Outsourcing

Full outsourcing entails syslink assuming responsibility for the entire operation of SAP.

The computers involved are located in syslink’s high-availability computer centre and the customer benefits from our disaster solutions.

All relevant services are documented in a service level agreement, regularly revised and adapted to changing requirements when this is necessary.

What this means for you:

• Improved concentration on your core business
• A single contact person for all relevant IT issues
• Increased availability and optimised system operation
• Fast implementation and modification
• Clear, budgetable costs thanks to transparent proof of service
• Conversion of variable costs into fixed costs
• Release of financial resources for other investments
• Reduction in personnel expenses (e.g. for round-the-clock operation)
• Significant reduction in TCO (total cost of ownership)